General

How to Submit a Request

• Help Center Welcome Guide
• Submit a request
• Customer Satisfaction Surveys
• How do I sign up for an account?
• What form should I utilize?
• How do I monitor my organization's support requests?

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Data Products Documentation

• Ayin Collaboration Guidelines for Customers & Partners
• Quality Metrics Documentation
• Network and Insurance Plan Data File Specification
• Relational Extract - General Information
• SFTP Data Transfer
• Provider Demographic Data File Specification

CIM Product Announcements

• Service Dates Now Available on Pre-Authorizations
• New Notes: Features and Functionality
• New Note Task Feature
• New notes table view
• Member Search layout updates
• DMAP Line Search: Now Features OHA Guidelines

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CIM Documentation

• Provider Manual for Care Types
• PHA Medicaid Provider Training Resources
• Providence Users Who Are New to Ayin | id
• Providence Users Who Already Use CIM | id
• Dental Case Management
• Provider Training

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Provider EDI & Electronic Claims

• Electronic Claims Direct Submission
• EDI Submitter Checklists
• DCO to CCO Integration - DCO Enrollment and Billing for Ayin Customers
• Healthcare Eligibility Benefit Inquiry and Response 270/271 Companion Guide
• Program Tags/Location Info
• EDI Payor ID List

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Paper & Online Claim Submission

• Online Claim Creation & Submission Access
• Online Claim Entry
• Online Claim Search & Editing
• Paper Claim Submission Guidance
• Paper Claim Submission - Plan Address List